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Help and FAQs > Order Cancellation Form

Under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you can cancel any order purchased as a consumer (i.e outside of your trade or business) within 14 days of receipt of the order.


You can cancel your contract for sale of goods from us by opening a help ticket in the "My Account " section of the website, or by calling us on the number below. If you wish to write or email your cancellation you can copy and paste the details below. Our email address, postal address, telephone and fax number can be found on the Contact Us page


This form is based on the Model cancellation form in the The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. This form confirms your cancellation of the order for or the return of goods ordered from us.


Cancellation Form (copy and paste this text to your email or word processor). [*] delete as appropriate


To Blue Aran:


I/We[*] hereby give notice that I/We[*] cancel my/our[*] contract of sale of the following goods:


[List the goods you would like to return]


Order no.:


Ordered on/received on date[*]:


Name of consumer(s):


Address of consumer(s):


Signature of consumer(s) (only if this form is notified on paper)


Date: